Privacy Policy for Cadence Voice UK

At Cadence Voice UK, accessible from our online platform, one of our main priorities is the privacy of our visitors. This Privacy Policy document contains types of information that is collected and recorded by Cadence Voice UK and how we use it. We are committed to protecting your personal data and upholding your rights under applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR).

Information We Collect

We collect various types of information to provide and improve our services to you for public speaking coaching, presentation skills training, communication workshops, accent softening, and vocal performance coaching.

• Personal Identification Information: This includes your name, email address, phone number, and any other contact details you provide when you register for a service, fill out a form, or communicate with us directly.
• Professional Information: Details related to your professional background, goals for training, or specific challenges you wish to address through our coaching services.
• Payment Data: When you make a purchase, we collect necessary payment information. Please note that we use third-party payment processors, and we do not store your full payment card details on our servers.
• Usage Data: Information about how you interact with our online platform, such as IP addresses, browser type, operating system, referring URLs, pages viewed, and the dates/times of access. This helps us understand user behavior and optimize our services.
• Communication Data: Records of your communications with us, including emails, messages through our contact forms, or phone call interactions.

How We Use Your Information

We use the information we collect for various purposes to deliver our education and professional development services effectively:

• To provide and manage your access to our public speaking coaching, presentation skills training, communication workshops, accent softening, and vocal performance coaching.
• To process your transactions and manage your bookings.
• To communicate with you regarding your bookings, services, and queries.
• To improve our services and understand how our online platform is used, ensuring a better user experience.
• To send you relevant marketing communications about our new services, offers, or events, where you have consented to receive them.
• To comply with legal obligations and protect our legitimate business interests.

Lawful Basis for Processing

We process your personal data under the following lawful bases as per UK GDPR:

• Contract: Processing is necessary for the performance of a contract to which you are a party or in order to take steps at your request prior to entering into a contract (e.g., providing our coaching services).
• Consent: Where you have given clear consent for us to process your personal data for a specific purpose (e.g., subscribing to our newsletter). You have the right to withdraw your consent at any time.
• Legitimate Interests: Processing is necessary for our legitimate interests or those of a third party, provided those interests are not overridden by your fundamental rights and freedoms (e.g., improving our online platform, preventing fraud).
• Legal Obligation: Processing is necessary for compliance with a legal obligation to which we are subject (e.g., tax regulations).

Data Sharing and Disclosure

We do not sell, trade, or otherwise transfer your personal information to outside parties without your consent, except in the following circumstances:

• Service Providers: We may share your data with trusted third-party service providers who assist us in operating our online platform, conducting our business, or serving our users (e.g., payment processors, analytics providers, IT support). These parties are obligated to keep your information confidential and use it only for the purposes for which we disclose it to them.
• Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court order or government agency).
• Business Transfers: In the event of a merger, acquisition, or asset sale, your personal data may be transferred as part of that transaction. We will notify you before your data is transferred and becomes subject to a different privacy policy.

International Data Transfers

Your information, including personal data, may be transferred to — and maintained on — computers located outside of your state, province, country or other governmental jurisdiction where the data protection laws may differ from those from your jurisdiction. We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy and no transfer of your personal data will take place to an organization or a country unless there are adequate controls in place including the security of your data and other personal information.

Data Retention

We retain your personal data only for as long as is necessary for the purposes set out in this Privacy Policy, or for as long as we are required to do so by law. When we no longer need to use your information and there is no need for us to keep it to comply with our legal or regulatory obligations, we will remove it from our systems or anonymize it.

Your Data Protection Rights (UK GDPR)

Under the UK GDPR, you have the following rights regarding your personal data:

• The right to access: You have the right to request copies of your personal data. We may charge you a small fee for this service.
• The right to rectification: You have the right to request that we correct any information you believe is inaccurate. You also have the right to request that we complete the information you believe is incomplete.
• The right to erasure: You have the right to request that we erase your personal data, under certain conditions.
• The right to restrict processing: You have the right to request that we restrict the processing of your personal data, under certain conditions.
• The right to object to processing: You have the right to object to our processing of your personal data, under certain conditions.
• The right to data portability: You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us at Cadence Voice UK, 785 Briarwood Lane, First Floor, London, Greater London, SW17 0BD, UK.

Cookies and Web Beacons

Like any other online platform, our site uses 'cookies'. These cookies are used to store information including visitors' preferences, and the pages on the website that the visitor accessed or visited. The information is used to optimize the users' experience by customizing our web page content based on visitors' browser type and/or other information. You can choose to disable cookies through your individual browser options. To know more detailed information about cookie management with specific web browsers, it can be found at the browsers' respective websites.

Third-Party Privacy Policies

Cadence Voice UK's Privacy Policy does not apply to other advertisers or websites. Thus, we are advising you to consult the respective Privacy Policies of these third-party ad servers for more detailed information. It may include their practices and instructions about how to opt-out of certain options.

Children's Information

Another part of our priority is adding protection for children while using the internet. We encourage parents and guardians to observe, participate in, and/or monitor and guide their online activity. Cadence Voice UK does not knowingly collect any Personal Identifiable Information from children under the age of 16. If you think that your child provided this kind of information on our online platform, we strongly encourage you to contact us immediately and we will do our best efforts to promptly remove such information from our records.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. Thus, we advise you to review this page periodically for any changes. We will notify you of any changes by posting the new Privacy Policy on this page. These changes are effective immediately, after they are posted on this page.

Contact Us

If you have any questions or suggestions about our Privacy Policy, do not hesitate to contact us at: